The William W. Backus Hospital

NON-PROFIT
326 Washington Street
Norwich, CT 06360
BED COUNT
177
# OF EMPLOYEES
1,696
Last updated Aug 17, 2026
Price fairness Patient access to data Helpful tools File a complaint

Price Fairness

How do rates compare to nearby hospitals?
I went to the emergency room for...
This hospital
14 miles away
19 miles away
Urinary tract infection
Incomplete data
Incomplete data
$1,126.33 insured
$999.78 uninsured
$1,071.93 insured
$941.84 uninsured
Headache
Incomplete data
Incomplete data
$1,367.68 insured
$1,153.85 uninsured
$1,255.74 insured
$1,096.52 uninsured
Heart palpitations
$4,374.59 insured
$5,636.50 uninsured
$1,236.23 insured
$1,053.15 uninsured
$1,084.44 insured
$960.46 uninsured
Food poisoning
Incomplete data
Incomplete data
$1,133.68 insured
$1,026.74 uninsured
$1,088.51 insured
$969.41 uninsured
Is this inaccurate? Email us. Bill items making up each situation are determined from Goodbill's proprietary claims dataset. Insured rates are calculated using median commercial negotiated rates. Uninsured rates are calculated using cash prices.
All prices are calculated using pricing data published by hospitals in machine-readable files per the Hospital Price Transparency Final Rule. Not all hospitals are compliant with this regulation, which results in "Incomplete data". Want to promote compliance? File a complaint.
These are estimates purely for informational purposes and may be different than what you might ultimately be charged. All prices and ratings are subject to change.

Patient access to data

Do patients have easy access to their records, as required by law?

How hard is it to talk to someone?

It takes 3 minutes, on average, to reach a human in the billing office.
That's the same as the national average.

How easy is it to get access to your data?

Getting access through HIPAA
DID YOU KNOW?
HIPAA requires hospitals to comply with patient requests to have their records sent to them.
No known violations in the last 180 days
Goodbill has never filed a government complaint
Learn more →
Getting access electronically
DID YOU KNOW?
As of October 6, 2022, hospitals must give patients electronic access to most of their health information.
Has Goodbill-verified API access
Allows patients to see doctors notes
Learn more →

Helpful tools

Some tools to help you along your hospital billing journey.
Know when you might go to collections
DID YOU KNOW?
IRS regulations require non-profit hospitals wait 120 days after your first billing statement before sending you to collections.
Sign up to estimate your collections date →
Check your eligibility for financial assistance
DID YOU KNOW?
This hospital is required to offer a financial assistance program to keep their tax-exempt status. You may qualify for a balance reduction.
Sign up to check your eligibility →

Let's talk

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