University Medical Center
NON-PROFIT
602 Indiana Avenue
Lubbock, TX 79415
BED COUNT
198
# OF EMPLOYEES
4,927
Last updated Jun 28, 2026
Price Fairness
How do rates compare to nearby hospitals?
I went to the emergency room for...
| This hospital |
2 miles away
|
29 miles away
|
|
|---|---|---|---|
Urinary tract infection
|
$1,563.95 insured
$5,797.00 uninsured
|
$1,641.92 insured
$2,771.80 uninsured
|
Incomplete data
Incomplete data
|
|
Headache
|
$1,698.93 insured
$8,222.50 uninsured
|
$1,809.66 insured
$3,680.55 uninsured
|
Incomplete data
Incomplete data
|
|
Heart palpitations
|
$1,804.06 insured
$5,720.00 uninsured
|
$1,539.88 insured
$2,378.29 uninsured
|
$1,848.93 insured
Incomplete data
|
|
Food poisoning
|
$1,395.71 insured
$5,095.00 uninsured
|
$1,584.13 insured
$2,697.50 uninsured
|
Incomplete data
Incomplete data
|
Is this inaccurate? Email us. Bill items making up each situation are determined from Goodbill's proprietary claims dataset. Insured rates are calculated using median commercial negotiated rates. Uninsured rates are calculated using cash prices.
All prices are calculated using pricing data published by hospitals in machine-readable files per the Hospital Price Transparency Final Rule. Not all hospitals are compliant with this regulation, which results in "Incomplete data". Want to promote compliance? File a complaint.
These are estimates purely for informational purposes and may be different than what you might ultimately be charged. All prices and ratings are subject to change.
Patient access to data
Do patients have easy access to their records, as required by law?
How hard is it to talk to someone?
It takes 3 minutes, on average, to reach a human in the billing office.
That's the same as
the national average.
How easy is it to get access to your data?
Getting access through HIPAA
DID YOU KNOW?
HIPAA requires hospitals to comply with patient requests to have their records sent to them.
At least one possible violation in the last 180 days
Goodbill has never filed a government complaint
Getting access electronically
DID YOU KNOW?
As of October 6, 2022, hospitals must give patients electronic access to most of their health information.
Has published API access
Helpful tools
Some tools to help you along your hospital billing journey.
Know when you might go to collections
DID YOU KNOW?
IRS regulations require non-profit hospitals wait 120 days after your first billing statement before sending you to collections.
Check your eligibility for financial assistance
DID YOU KNOW?
This hospital is required to offer a financial assistance program to keep their tax-exempt status. You may qualify for a balance reduction.
File a complaint
Hospital not doing what it should?
Sometimes you have to get serious.
Sometimes you have to get serious.
Let's talk
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